LockDown Browser + Respondus Monitor official knowledge base support https://support.respondus.com/hc/en-us/categories/4409595254811-LockDown-Browser-Respondus-Monitor
Respondus Student Help Center https://web.respondus.com/student-help/
Further Troubleshooting
If you encounter errors, try temporarily disabling security software
For persistent issues, contact IT support
If stuck in an update loop (Mac users), download and reinstall from UNIC's link
Make sure you have logged in as system administrator
In case of a blank screen during the exam
Use an ethernet cable
Get closer to Wi-Fi router
Download issues:
Try using a different browser to download the setup file
Check if antivirus software is interfering with the download