To join a Webex session follow these steps:
Check your email Inbox and you should receive the session details. It will look similar to the below:
You will see the Starting Webex screen appear. Once loaded, your will enter the session.
⚠ IMPORTANT ⚠ When the session loads you will be asked Do you wasn’t to participate? in the conference. Click Yes.
If you click No you will enter the session but you will not be able to connected to the audio of the session. i.e.
Lecturers: You will not be able to enable your microphone therefore you students will not be able to hear you.
Students: You will not be able to hear the presentation nor will the lecturer be able to turn on your microphone.
To resolve this issue jump to Cannot Hear Anything in a Session? Connect to Session Audio.After connecting, you will be asked to check your speakers and microphone.
Make sure that your speakers are enabled and that the microphone level is in the Good range when you speak naturally. It is advised to deselect the Automatically adjust volume setting to ensure that your microphone volume stays constant.
Click OK when done and you will be connected to the session.
First Time Joining a Session
The first time you join a session on your device through Google Chome you will need to follow this one-time procedure to install the Cisco Webex Extension for Chrome.
You can install the extension in advance to avid this process. The extension is available here: https://chrome.google.com/webstore/detail/cisco-webex-extension/jlhmfgmfgeifomenelglieieghnjghma
Once you click Join or Host, you will be requested to install the Webex extension to your browser. Click Add Webex to Chrome when prompted.
The Chrome Web Store will open. Click Add to Chrome to install the extension.
The extension may download to your computer and will require you to click it in order to be installed. In most cases the installation will run on its own. You will be presented with a final confirmation to install the extension. Click Add extension.
If successfully installed you will see the session start to load:
Cannot Hear Anything in a Session? Connect to Session Audio
If you click No when asked Do you wasn’t to participate? in the Webex session then you will not be able to to connected to the audio of the session.
You can identify if you ware not correctly connected to a session if there is no device icon to the right of your name.
To resolve this issue follow these steps:
Lecturer has not shared the screen
Locate the Audio menu at the upper right of the Webex application.
Click Integrated Voice Conference > Join Conference.
