Joining a Webex Session

In order to join a Webex session please make sure that your device (computer/mobile/tablet) meets the minimum requirement for Webex: https://www.unic.ac.cy/distance-learning/technical-information/  

The UNIC support team will not be able to provide you with any assistance if your device is not compatible with Webex.

This guide outlines the steps to be followed in order to join a Webex Training session.

It is recommend to use the most up-to-date version of Google Chrome to launch Webex. This guide represents the procedure to be followed in Google Chrome.

Joining a Session

To join a Webex session follow these steps:

  1. Visit the UNIC Moodle site (https://courses.unic.ac.cy/) and log in to your account.

  2. Open the course you want to view the live Webex session and click the Webex activity. This can be identified by the Webex logo.

     

  3. From the Virtual Meetings tab find the current session and under the Actions click:

    1. Lecturers: Host

    2. Student: Join

       

  4. You will see the Starting Webex screen appear. Once loaded, your will enter the session.

     

  5. IMPORTANT When the session loads you will be asked Do you want to participate? in the conference. Click Yes.

    If you click No you will enter the session but you will not be able to connected to the audio of the session. i.e.
    Lecturers: You will not be able to enable your microphone therefore you students will not be able to hear you.
    Students: You will not be able to hear the presentation nor will the lecturer be able to turn on your microphone.

    To resolve this issue jump to Cannot Hear Anything in a Session? Connect to Session Audio.

     

  6. After connecting, you will be asked to check your speakers and microphone.

    Make sure that your speakers are enabled and that the microphone level is in the Good range when you speak naturally. It is advised to deselect the Automatically adjust volume setting to ensure that your microphone volume stays constant.
    Click OK when done and you will be connected to the session.


First Time Joining a Session

The first time you join a session on your device through Google Chome you will need to follow this one-time procedure to install the Cisco Webex Extension for Chrome.

You can install the extension in advance to avoid this process. The extension is available here: https://chrome.google.com/webstore/detail/cisco-webex-extension/jlhmfgmfgeifomenelglieieghnjghma

  1. Once you click Join or Host, you will be requested to install the Webex extension to your browser. Click Add Webex to Chrome when prompted.

     

  2. The Chrome Web Store will open. Click Add to Chrome to install the extension.

     

  3. The extension may download to your computer and will require you to click it in order to be installed. In most cases the installation will run on its own. You will be presented with a final confirmation to install the extension. Click Add extension.

     

  4. If successfully installed you will see the session start to load:


Cannot Hear Anything in a Session? Connect to Session Audio

If you click No when asked Do you wasn’t to participate? in the Webex session then you will not be able to to connected to the audio of the session.

You can identify if you ware not correctly connected to a session if there is no device icon to the right of your name.

To resolve this issue follow these steps:

Lecturer has not shared the screen

  1. Locate the Audio menu at the upper right of the Webex application.

  2. Click Integrated Voice Conference > Join Conference.

     

 

Lecturer has shared the screen

  1. Hover your mouse over the blue bar that appears at the top of your screen that says Viewing (Lecturer Name)'s desktop and click the arrow tat is available all the way on the right

     

  2. From the menu that appears click Integrated Voice Conference > Join Conference.

Following these steps will connect you to the session’s audio and you should see the device icon to the right of your name.


(IMPORTANT) Start Recording

Lecturers, it is important to record every session, so please do not skip this step.

To avoid forgetting to record it is advised to start the recording before you share your desktop.

It is important before you start your lecture you start recording the session. Locate and click the Recorder button found at the upper-right of the Webex application. This will open the Recorder panel at the bottom of the page.

Recorder Panel

Click on the Record button to start recording the session.

When you click Record:

  • The text in the recorder changes to Recording…

  • A timer will begin running

  • Pause and Stop buttons become active

When you click Pause:

  • The text in the recorder changes to Session recording is paused.

  • A timer will stop running

  • Pause button flashes

When you click Stop the recorder will revert to its original state.


(IMPORTANT) Enable Chat for All Students - Assign Privileges to Students

By default only the Host, Presenter and Panelists (lecturer) can send to All Participants, All Attendees and private chat to students. In order to allow Attendees (students) to message the All Participants and each other the Presenter needs to provide this privilege.

If not enabled, students will not be able to to see each others messages in the chat.

In order to enable the chat to all attendees follow these steps:

  1. Locate and click the Participants menu at the upper-left of the Webex application. In the menu that opens, click Assign Privileges.

     

  2. In the Assign Privileges window under Communications, select the option All attendees under Chat with as indicated below.

     

  3. Click OK.


Sharing Content

You have multiple ways to share content in during your live session:

  1. Share My Desktop

  2. Share File

  3. Share Application

 

Share My Desktop

If you have multiple monitors, select the one you want your students to view. When your desktop is shared any actions you perform on that monitor will be visible to all participants. You can use this sharing mode to display websites, application or files.

When you share your desktop the Webex application will minimize and a blue bar will appear at the top of your screen (the bar is green on a Mac). Hovering your mouse over the bar lowers it revealing all the available panels.

It is recommended to have the Participants and Chat panels open during your session.

Click Stop Sharing to stop the participants from viewing your monitor and return to the Webex application.

Share File

If you choose to share file(s), browse your computer to find the file that needs to be shared. Please allow some time for the files to upload.

Share Application

Similar to Share My Desktop, this will minimize the Webex application and bring the blue bar to the top of the screen. But sharing a application will allow participants to see only that application and no other content of the Presenter’s screen.