Distance Learning Contact Details
For any information or general inquiries, please contact the Distance Learning Unit at DL@unic.ac.cy or via phone at +357 22367300 / +30 2103004660.
** For all matters related to the final exams of the Distance Learning Programmes, including relevant support during the final exams, you should contact the Distance Learning Unit at Option 5: Exam Matters.
Service hours of our call centre
Monday – Friday
09:00 – 17:00
Academic Advisors
You may contact the Academic Advisors via phone at +357 22367300 / +30 2103004660 (Option 4)
Online Learning Support Unit (OLSU)
For issues concerning your Webex Sessions or access to the Moodle platform, technical problems or for information about the tools used in Moodle, please contact:
Online Ticketing Portal: https://unicit.atlassian.net/servicedesk/customer/portal/29
Email: olsu@unic.ac.cy
Tel.: +357 22367000 (Option 2 - Moodle platform, Option 3 - Webex Teleconferencing system)
Tel.: +302103001845
Working hours
Monday – Friday
09:00-18:00
Webex Teleconferencing Support Hours
Monday – Friday
09:30-21:00
Saturday
09:30-13:00
For issues concerning your access to Unic email please contact:
Email: support@unic.ac.cy
Tel: +357 22367140
For issues concerning you access to Portal please contact:
Tel. no: +357 22367000 (Option 1)
Email: support@portal.unic.ac.cy
Ticketing System (Jira - online form): Jira Service Management
For issues concerning SPSS please follow the instructions below:
SPSS Installation / Εγκατάσταση SPSS