Distance Learning Contact Details

For any information or general inquiries, please contact the Distance Learning Unit at DL@unic.ac.cy or via phone at +357 22367300 / +30 2103004660.

Option 1: Financial

Option 2: Admissions

Option 3: Confirmation Letters

Option 4: Academic

Option 5: Exam Matters

Option 6: Other

** For all matters related to the final exams of the Distance Learning Programmes, including relevant support during the final exams, you should contact the Distance Learning Unit at Option 5: Exam Matters.

 

Service hours of our call centre

Monday – Friday

09:00 – 17:00

Academic Advisors

You may contact the Academic Advisors via phone at +357 22367300 / +30 2103004660 (Option 4)


Online Learning Support Unit (OLSU)

For issues concerning your Webex Sessions or access to the Moodle platform, technical problems or for information about the tools used in Moodle, please contact:

Online Ticketing Portal: https://unicit.atlassian.net/servicedesk/customer/portal/29

Email: olsu@unic.ac.cy

Tel.: +357 22367000 (Option 2 - Moodle platform, Option 3 - Webex Teleconferencing system)

Tel.: +302103001845

Working hours

Monday – Friday
09:00-18:00

Webex Teleconferencing Support Hours

Monday – Friday
09:30-21:00

Saturday
09:30-13:00


For issues concerning your access to Unic email please contact:

Email: support@unic.ac.cy

Tel: +357 22367140


For issues concerning you access to Portal please contact:

Tel. no:  +357 22367000 (Option 1)

Email: support@portal.unic.ac.cy

Ticketing System (Jira - online form): Jira Service Management


For issues concerning SPSS please follow the instructions below:

SPSS Installation / Εγκατάσταση SPSS