How can I add Request Participants

What are Request Participants?

Request participants are customers and organizations who can view, comment, and receive notifications about a request. Participants receive the same notifications as the reporter and can turn off notifications at any time. You might add request participants so they can provide more information about a request, or to notify them of a request's progress.

To add a participant to a request:

  1. Open the issue you want to add a request participant to.

  2. Select the Request participants or Organizations field on the right side of the issue view.

  3. Enter the participant's details, then click the tick.

 

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