Enable Screen Share on a Mac

Owned by Distance Learning (LMS) (Unlicensed)
Last updated: May 13, 2024 by Elena Pissaridou
2 min read

On occasion when a Mac user shares their screen, viewers are only able to see a gray screen or only the desktop. This issue occurs when the Screen Recording privilege is not provided to the specific software/programme. This issue can be seen when using the following programmes:

  1. Teamviewer

  2. Webex

 

To resolve the issue and allow users to view your shared screen follow the steps below:

  1. Click the Apple icon located at the upper-left of the screen and menu that is displayed click System Settings.

    image-20240513-141000.png

     

  2. This will display the System Preferences window. From here, select Privacy & Security.

    image-20240513-135141.png

  3. Locate the Screen Recording option from the list provided on the right. Select it and you should see WebeX listed on the right.

    image-20240513-135236.png

  4. If you cannot locate Webex in your list, click on the plus sign.

In case you enable Webex from the list below, you must quit WebEx and re-open it to be able to share your screen.

image-20240513-135929.png

  1. Locate the application WebEx and select it to Open.

image-20240513-140052.png

  1. Close the settings and resume your session.

     

RECOMMENDED: To avoid any other potential issues while using Webex on a Mac, it is recommended that you repeat the above process and enable WebEx under Microphone and Accessibility.

The above procedure can be followed to allow a user to share their screen via Teamviewer.

 

GV - 05/20

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