Best Practices

Exam Access: Always access exams by navigating through your course page, not through reminders or calendars. 

VPN & Antivirus: - Consider temporarily disabling real-time antivirus scanning - Temporarily disable VPN connections before taking the exam 

Webcam setup: - You can change your webcam during the webcam check - Ensure your computer's camera privacy settings allow desktop apps access 

Time & Location: Set your computer's time and time zone correctly before the exam 

Internet connection: - If possible, use a wired ethernet connection or stay close to the Wi-Fi router - Close any other bandwidth-heavy applications during the exam 

Before the exam: - Uninstall any third-party webcam apps to avoid interference - Disable or uninstall screen recording software like screencastify 

Updates: Regularly check for and install LockDown Browser updates 

Restart & Reinstall: A clean installation is enough to fix problems related to corrupted installations. 

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Online Learning Support Unit tel: +357 22 367000 | +302103001845 olsu@unic.ac.cy